For us at Centre of Gravity, the sales channel is as critical for strategy development as customers. It short-circuits industry understanding, gives a perspective on brands and importantly the pulse […]
(The last article of the four part series) The last couple of articles looked at the challenges of selective listening and not listening to non-verbal cues. In […]
(The third article of the four part series) The first televised US presidential debate in September 1960 in which John F Kennedy squared off with Richard Nixon, […]
(The second article of the four part series) Our consulting work at Centre of Gravity depends a lot on understanding people as human beings first and customers later. What […]
(The first article of the four part series) One of the things that we reflect on as part of our work at Centre of Gravity, (human-centered consulting […]
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